What are the booking procedures, terms and conditions?

The following procedures, terms and conditions apply if you are joining one of our trip.

Booking:

At the bottom of each tour/trek/ expedition page that you wish to participate, you can click the link to book that trip and you will come to a page with instructions on how to book a trip with us. We will then send you an invoice for deposit payment of 250 USD, which is non-refundable. Once we receive this payment we will send you a confirmation on your reservation of the trip.

Balance Payments:

The balance payment is to be made at least 45 days prior to departure, payable by bank account transfer. If the balance is not paid when due, Hi On Life Adventures reserves the right to regard the reservation as canceled.

Cancellations & Refunds:

In case you should cancel your reservation, the following cancellation charges apply:

Days prior to trip Start date                      Cancellation Fee

31-45 days                                                              50% of trip price
16-30 days                                                              75% of trip price
0-15 days                                                                 100% of trip price

Exceptions to these policies cannot be made for any reason. However, if you wish to transfer from one trip to another, we are happy to assist you at no extra charge, provided that it is done before 60 days prior to the trip start date. Thereafter, our cancellation policy applies. Hi On Life Adventures reserves the right to cancel a trip for any reason. In such an instance, we will refund all payments received, which will be regarded as full settlement.

 

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